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Terms of Engagement

Founder Growth OS · operated by Amy Wilkinson

These are general site terms. Specific engagement terms (scope, pricing, deliverables, IP, liability, payment) are governed by a signed service agreement (NL clients: Modelovereenkomst; international: standard services agreement) provided per engagement.

1. Service description

Founder Growth OS provides marketing operations consulting, AI workflow design, and founder-led growth services. Specific deliverables for each engagement are defined in the signed service agreement.

2. Engagement scope

Engagements are scoped during a discovery call and confirmed in a written proposal. Scope changes during delivery are handled via written addendum to the agreement; verbal scope changes do not bind either party.

3. Outcomes vs deliverables

We commit to deliverables (specific systems, documentation, training, support windows). We do not guarantee specific business outcomes — follower counts, pipeline volume, revenue, valuation, or similar — because outcomes depend on client execution and market factors outside our control.

4. Payment

Project engagements: 50% deposit on signature, 50% on handoff (or per schedule in the service agreement). Retainer engagements: monthly in advance. Late payment subject to NL statutory commercial interest per Article 6:119a BW after a 14-day grace period.

5. Intellectual property

Client retains all rights to its own data, brand, and pre-existing IP. Bespoke deliverables created specifically for the client transfer to client on final payment. Underlying methodology, templates, prompt patterns, and reusable system architecture remain the property of Founder Growth OS.

6. Confidentiality

Mutual confidentiality applies to client business data and our methodology. NDAs are signed where required. Confidentiality survives engagement end by 2 years.

7. Independent contractor status

Founder Growth OS is engaged as an independent contractor (zelfstandige zonder personeel). The operator determines own working hours, methods, and tools. No employer-employee relationship exists. The operator is responsible for own taxes and may engage other clients during this engagement.

8. Liability

Total liability under any engagement, regardless of cause of action, is capped at the total fees actually paid by the client. We are not liable for indirect, consequential, incidental, or special damages, including lost profits, lost revenue, or reputational harm.

9. Termination

Either party may terminate with 7 days' written notice. Specific termination consequences (deposit refundability, work product handover) are defined in the service agreement.

10. Force majeure

Neither party is liable for delays or failures caused by acts beyond reasonable control, including acts of God, government action, internet outages, illness, or pandemic.

11. Governing law

These terms and any engagement are governed by Dutch law. Disputes shall first be addressed via good-faith mediation. Failing resolution within 30 days, the courts of Amsterdam shall have exclusive jurisdiction.

12. Updates

We may update these terms periodically. Existing engagements are governed by the agreement signed at engagement start; site terms updates do not retroactively modify signed agreements.

Last updated: May 11, 2026 · Founder Growth OS · Amsterdam, NL